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The Team of Responsible Travel -Ecuador Galapagos Travels- wishes you a great travel and thank you for your trust! ¡Buen Viaje!

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PRIVACY POLICY

Responsible Travel Cia. Ltda.

This Privacy Policy establishes the terms in which Responsible Travel (hereinafter referred as RT) uses and protects the information that is provided by its users when using your website and touristic services. This company is committed to the security of its users’ data. When we ask you to fill the textboxes of a form with personal information with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated for what we recommend and we strongly encourage you to continually review this page to ensure that you agree to such changes.

Information that is collected

Our website will collect personal information such as your name, email and nationality upon any enquire or comment you send through a web form, as well as computer and navigation cookies that are used for statistical analysis purposes under the international electronic law and current policies.

Use of the collected information

Our website uses the information in order to provide the best possible service, particularly to maintain a registry of users, orders (if applicable), and improve our products and services. It is possible that periodic e-mails are sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may benefit you, these e-mails will be sent to the address you provide and may be canceled anytime.

RT is highly committed to keep your information secure. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.

Cookies

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. Upon accepting, this file is created and the cookie then serves to collect information regarding web traffic, and also facilitates future visits to a recurrent website. Another function of the cookies is to recognize you individually and therefore provide you with the best personalized service on the website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. Eventhough, cookies help providing a better service for websites, you do not give access to information on your computer or you, unless you want it and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies because it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If you decline, you may not be able to use some of our services.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms, privacy or the protection of your data in those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you check them to confirm that you agree with them.

Control of your personal information

At any time you are able to restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising you can cancel it at any time.

However, when you enquire a quote or more information about an specific tour or service, you will provide us with some personal information such us your “name”, “e-mail”, “nationality” and your travel plan. This personal information will not be sold or misused for any commercial gain. We will only use this information in regardiing your enquires and to provide you with sufficient information about a certain Tour or service. By sending us an enquire or comment through a web form, you accept that we store your information for further use such as answering your enquires, provide you with relevant advertisement or ask you for a review of our service in our website or in a third-party website such as “tripadvisor”, “bookmundi” or more.

This company will not sell, assign or distribute personal information that is collected with or without your consent, unless required by a judge with a court order.

RT reserves the right to change the terms of this Privacy Policy at any time.

Quality and Purpose

By clicking on the “Submit” button (or equivalent) embedded in our forms, the user declares that the information and data provided in them is accurate and true. In order for the information provided to be always up-to-date and free of errors, the User must communicate, as soon as possible, any changes to his / her personal data that may occur, as well as the rectifications of erroneous data in the event that any information is detected.

 

The User guarantees that the information provided is true, accurate, complete and up-to-date, and is responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of such obligation. Depending on the form or section you access, and according to the information you provide, it will be used for the purposes described below, so you expressly and freely and unequivocally accept the processing of your data according to the following purposes:

  1. Those that are particularly indicated in each of the pages or sections where the registration form or electronic contact appears.
  2. In general, to meet your requests, comments, queries or any type of request that is made by the user through any of the contact forms that we make available to our users.
  3. To inform you about inquiries, requests, activities, products, news and / or services; via e-mail, fax, Whatsapp, Skype, telephone provided, sms, mms, and in the same way to send commercial or advertising communications through any other electronic or physical means, which enables communications. These communications will always be related to our products, services, news or promotions, as well as those products or services that we may consider of interest and that may offer collaborators, companies or “partners” with whom we maintain agreements of promotion or commercial collaboration. If so, we guarantee that these third parties will never have access to your personal data, with the exceptions reflected in the present, being in all cases these communications made by RT.
  4. Develop market profiles for advertising or statistical purposes.

Therefore, RT recommends the user to read carefully and in advance all the terms and conditions, purchase conditions, privacy policies, legal notices and / or similar of these linked sites before proceeding to the acquisition of these products or use of the web.

 

Access to data on behalf of third parties

Responsible Trave may hire third parties to perform functions on its behalf in relation to the purposes for which your personal data may be collected, such as analyzing the information provided, hosting websites or similar, having access to the necessary personal information for the performance of their functions, although they may not use this information for any other purpose, we will constantly manage our relations with such third parties in a manner that complies with the applicable regulations on the protection of personal data.

Our Web Site uses advertising servers in order to facilitate commercial content that the user views on our pages. These advertising servers use cookies that allow you to adapt advertising content to the demographic profiles of users:

Google Analytics:

Google Analytics is a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help the website analyze the use made by its users. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted and archived by Google. Google will use this information on our behalf in order to keep track of your use of the website, compiling reports on website activity and providing other services related to website activity and Internet use. Google may transmit such information to third parties when required by law, or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can reject the processing of data or information by rejecting the use of cookies by selecting the appropriate configuration of your browser, however, you should know that if you do so, you may not be able to use the full functionality of this website. By using this website you consent to the processing of data by Google in the manner and for the purposes indicated. Users can access the privacy policy of the content network at https://www.google.com/intl/es/policies/privacy/.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How we protect your data (Security measures)

RT has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and / or access by unauthorized third parties. Notwithstanding the foregoing, the user acknowledges and accepts that security measures on the Internet are not impregnable.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

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